Through our data protection policy, Clínica Médica Dental Orallagos, manager of the website www.orallagos.pt, is committed to its users and ensures respect for their rights and the defense of their privacy, guaranteeing the your rights of modification or deletion in accordance with applicable law. The new regulatory requirements may be incorporated, so the user is advised to periodically monitor the information contained herein. In accordance with the provisions of EU Regulation 2016/679 (RGPD) of the European Parliament and of the Council of 27 April 2016, www.orallagos.pt informs its users that acceptance of this Privacy Policy implies informed, free, express consent. and unequivocal provision of your data so that it is processed by this site in accordance with the security, technical and organizational measures provided for in the legislation in force.
Responsible for processing your personal data:
Identity of person responsible: Orallagos Dental Clinic
Email: orallagos@ orallagos.pt
Principles of security and transparency that we respect in order to safeguard your privacy:
- Legality, loyalty and transparency: personal consent is mandatory for the processing of your data according to the need for general or specific purposes, always guaranteeing prior information;
- Data minimization : the personal information requested is that strictly necessary for the provision of our products and services;
- Limitation of the retention period: the data are kept in our system only for the period necessary for the purposes of treatment;
- Integrity and confidentiality: your data will be guaranteed in a secure and confidential manner. Orallagos Dental Clinic will take the necessary precautions to avoid unauthorized access to your data and misuse by third parties;
- Your data will not be shared with third parties, except in compliance with current legislation, in performance of services provided by our partners or in cases where there is express authorization from the user;
- The personal data provided will never be used for purposes other than those expressed in this Privacy Policy. We remind you that changes and revisions can/must be made prior to registration or purchase actions.
How do we get your data?
The data we process is provided by our customers to our website or promotions linked to our service, namely through the contact form / appointment scheduling.
What are your rights when providing us with your data?
The following rights are granted to those who provide us with their data:
- Access to personal data collected;
- Rectification or deletion of your data;
- Request cancellation;
- Request limitation and opposition to the processing;
- Request data portability.
The user has the right to obtain access to his/her personal data, rectify or delete them whenever he/she deems it necessary.
In cases of request for limitation or deletion of data, it is informed that they will only be kept for the exercise or defense of claims/compensation requests;
In cases of opposition to the processing of data by the user, Clínica Médica Dental Orallagos will no longer process the data, except for legitimate reasons or for the exercise/defense of any claims.
By exercising their right to data portability, when technically possible, the user allows their data to be transmitted between those responsible directly.
As an interested party, the user has the right to receive the personal data, provided on our website, concerning him, through a structured format, commonly used and machine readable, and to transmit them to other data controllers. data if the following requirements are met: treatment is based on consent; the data are specific to the person in question; and the treatment is carried out by automated means.
Also, any person has the right to obtain confirmation whether Clinica Médica Dental Orallagos is processing their personal data.
Category of data we process
We proceed at www.orallagos.pt to process data relating to identification and transactions carried out on our platform. Data from special categories are not processed, according to article 9 of the RGPF, under any circumstances.
The information processed, basically, is:
- Full name, address, email address and telephone contact details;
- Transactional data relating to the contracted products and services, financial data and payment methods;
- Unique identifiers , namely those related to the mobile device or the navigation cookie;
- IP address and its derived information;
- Information about the device used – browser, type of device, operating system , applications, screen resolution and language.
For what purposes do we process your personal data?
All personal data requested and managed by www.orallagos.pt have the objective of making it possible, facilitating and carrying out the commitments established between this website and the users of its online store or, still, for the maintenance of the relationship established through completed forms or for the purpose of attending a consultation.
Personal data provided by customers may be used as a tool to improve our commercial and promotional initiatives, as well as the pages visited by customer surveys are subject to processing in order to improve our services with a view to personalization. of offers. In this sense, it is informed that such information can be processed for commercial purposes of personalization, operational and statistical, and activities of the corporate purpose of Clinica Médica Dental Orallagos. It also includes the extraction and storage of data for marketing campaigns , with the aim of increasingly providing content particularly suited to the user within the scope of an online store with better navigation and operation quality.
When personal data are provided in the various forms of our online store, the user is informed about the different processing purposes that such data serve. Briefly:
- Contact form: respond to questions, complaints and comments from users about the services provided or other plausible situations;
- Subscription form: sending an informative newsletter with the launch of collections and offers of products;
- Registration form: online account creation and access to buyer features. By registering through your personal account on a social network or independently on the website www.orallagos.pt, the user expressly consents to access, at any time, all the information contained in his personal account, namely personal content. , interests, shares, likes, contacts and all other information hosted on your account.
- Sales form: we process the data necessary for the management of the purchase, including the handling of orders, payments and other operations related to the contracting of the service/product. It also includes sending emails, communications, forms, invoices, receipts, among others.
Please note that your personal data is also processed for other purposes:
- Fulfillment of legal obligations: in compliance with legal obligations, such as in the context of a legal process or by the requirement of a competent control authority;
- Protection of the rights and safety of our customers , third parties and our own;
- Compliance with court orders, requests and other applicable legal measures;
- Sharing with representatives and consultants, including legal and tax, in order to comply with requirements legal, fiscal and security;
- Improvement and improvement of the services provided by the website www.orallagos.pt;
- Management of social networks related to the domain www.orallagos.pt . The processing of the data of the followers of our official pages is governed by this section, as well as by the privacy policy and specific regulations of each social network in question that have been previously accepted by its users. However, please note that sending individual advertising to social media followers will not be used. As per the permission of the social media regulations, www.orallagos.pt will register your presence on such platforms in order to report activities, products, services and other legally authorized purposes.
Note that other non-identifying data from some cookies downloaded to the user’s computer may also be collected, as indicated in our cookie policy.
The Orallagos Dental Clinic declares that it does not sell, rent or transfer personal information and data that identify its users to third parties, nor will it do so in the future without prior consent. Eventually, such data may be shared with partner companies that sell their products in our online store, however we point out that in these cases we will request prior authorization from the customer in order to inform the commercial data, the identity of the person in charge and the purpose of the use of your private information. Security standards will always be respected.
Which recipients are your data communicated to?
Your personal information may be shared with recipients who participate in our sales process, helping or promoting the services provided on our platform.
It is hereby informed that all service providers that collaborate with Clinica Médica Dental Orallagos enter into a contract with it in order to protect and restrict the use of personal information provided by our users in accordance with our privacy policy.
In order to adequately provide the services it proposes and to promote the correct development of its commercial activity, Clinica Médica Dentária Orallagos shares the data, respecting the privacy conditions, with the following providers by way of example :
- Outsourced service providers performing business functions on behalf of Clinica Médica Dental Orallagos (Ex.: processing of payments via credit card; management of marketing campaigns; website management)
- Shipping companies for shipping orders.
- Contact form: respond to questions, complaints and comments from users about the services provided or other plausible situations;
- Subscription form: sending an informative newsletter with the launch of collections and offers of products;
- Registration form: online account creation and access to buyer features. By registering through your personal account on a social network or independently on the website www.orallagos.pt, the user expressly consents to access, at any time, all the information contained in his personal account, namely personal content. , interests, shares, likes, contacts and all other information hosted on your account.
- Sales form: we process the data necessary for the management of the purchase, including the handling of orders, payments and other operations related to the contracting of the service/product. It also includes sending emails, communications, forms, invoices, receipts, among others.
Please note that your personal data is also processed for other purposes:
- Fulfillment of legal obligations: in compliance with legal obligations, such as in the context of a legal process or by the requirement of a competent control authority;
- Protection of the rights and safety of our customers , third parties and our own;
- Compliance with court orders, requests and other applicable legal measures;
- Sharing with representatives and consultants, including legal and tax, in order to comply with requirements legal, fiscal and security;
- Improvement and improvement of the services provided by the website www.orallagos.pt;
- Management of social networks related to the domain www.orallagos.pt . The processing of the data of the followers of our official pages is governed by this section, as well as by the privacy policy and specific regulations of each social network in question that have been previously accepted by its users. However, please note that sending individual advertising to social media followers will not be used. As per the permission of the social media regulations, www.orallagos.pt will register your presence on such platforms in order to report activities, products, services and other legally authorized purposes.
Note that other non-identifying data from some cookies downloaded to the user’s computer may also be collected, as indicated in our cookie policy.
The Orallagos Dental Clinic declares that it does not sell, rent or transfer personal information and data that identify its users to third parties, nor will it do so in the future without prior consent. Eventually, such data may be shared with partner companies that sell their products in our online store, however we point out that in these cases we will request prior authorization from the customer in order to inform the commercial data, the identity of the person in charge and the purpose of the use of your private information. Security standards will always be respected.
Which recipients are your data communicated to?
Your personal information may be shared with recipients who participate in our sales process, helping or promoting the services provided on our platform.
It is hereby informed that all service providers that collaborate with Clinica Médica Dental Orallagos enter into a contract with it in order to protect and restrict the use of personal information provided by our users in accordance with our privacy policy.
In order to adequately provide the services it proposes and to promote the correct development of its commercial activity, Clinica Médica Dentária Orallagos shares the data, respecting the privacy conditions, with the following providers by way of example :
- Outsourced service providers performing business functions on behalf of Clinica Médica Dental Orallagos (Ex.: processing of payments via credit card; management of marketing campaigns; website management)
- Shipping companies for shipping orders.
Legitimation for the processing of your data
The company Clínica Médica Dental Orallagos, in accordance with the provisions of article 6.1 of the aforementioned RGPD, has the right to process the personal data of its users based on the consent of the person concerned. Personal information processed for sales and/or marketing purposes is always based on the user’s consent.
The legal basis that allows the processing of the aforementioned data of users who contract the products or services on the website www.orallagos.pt is the conclusion of the online sales contract.
Orallagos Dental Clinic undertakes to always request the express and verifiable consent of its user so that only then proceeds to the treatment of your data for the most varied purposes. The right to withdraw consent can be exercised at any time by the user, not necessarily conditional on the use of the online store.
Term of conservation of your data
All personal data provided by our customers are kept during the period of the commercial relationship established between the parties and, if necessary, for the period necessary to comply with legal obligations or until the user claims the deletion of their information.
Security measures
Clínica Médica Dental Orallagos, in accordance with current legislation on data protection, undertakes to respect the confidentiality of the personal data of its users, treating them according to their purpose, and fulfilling all the necessary formalities to store them in security in order to prevent its alteration, loss, treatment or unauthorized access.
In cases of a security incident, the user will be notified as soon as possible and, if there is information about the incident, all known details will be shared by our company.
Remarketing actions
Through remarketing actions, people who have already visited the website www.orallagos.pt are reached by specific messages. It is a way to bring back to our platform those interested who have visited us before.
In this sense, the website www.orallagos.pt collects information to perform the aforementioned function. Such data collected comes from cookies from Google, Facebook, Instagram, Linkin and Pinterest, making it possible to know what data is collected through the privacy policy of each of the platforms specifically.
Navigation
Non-identifiable data may be collected when browsing the website www.orallagos.pt. Other data that cannot be used to identify the user may include: IP addresses, approximate geographic location, record of how services and websites are used. This category also includes non-identifiable data related to browsing habits on third-party services. Our website uses the following third-party analytics service: Analytics.
Such information, in general, is used for market research, trend analysis, site administration and demographic tracking about our user base.
Data accuracy
The user is responsible for the validity, authenticity and accuracy of the personal data provided for registration on our website www.orallagos.pt and is committed to updating them if necessary. By filling in your form or signature data, the user guarantees to provide complete and correct information. Orallagos Dental Clinic is not responsible for the veracity of the data sent by the user to our website, and the user alone is responsible for the veracity of the information.
Acceptance and consent
The user declares that he has received all the information and conditions regarding the protection of personal data on the www.orallagos.pt platform, accepting and consenting to its proper treatment for the purposes expressed in this privacy policy of the company Clínica Médica Dentária Orallagos.
Revocability
The user is entitled to revoke consent to the use of their personal data at any time. In order to exercise this right, it is sufficient to communicate such decision to Clínica Médica Dental Orallagos in accordance with the terms established in our privacy policy.
Changes to the privacy policy
Orallagos Dental Clinic reserves the right to modify this privacy policy at any time, whether to adapt it to new legal measures or to certain industry practices. In such situations, we inform you that users will be notified in advance through our page www.orallagos.pt.
Contact
To our users, we inform you that if you have any questions about this privacy policy or if you intend to exercise any of your aforementioned rights, please contact us through our channels:
- Phone: (+351) 282 782 256
- Email: orallagos@orallagos.pt