Through our data protection policy, Clinica Médica Dentária Orallagos, manager of the www.orallagos.pt website, is committed to its users and ensures that their rights are respected and their privacy defended, guaranteeing their right to modification or deletion in accordance with the law in force. New regulatory requirements may be incorporated, so users are advised to periodically monitor the information contained herein. In accordance with the provisions of EU Regulation 2016/679 (GDPR) of the European Parliament and of the Council of 27 April 2016, www.orallagos.pt informs its users that acceptance of this Privacy Policy implies informed, free, express and unequivocal consent to the provision of their data for processing by this website in accordance with the security, technical and organisational measures provided for in current legislation.
Responsible for processing your personal data:
Identity of person responsible: Clinica Médica Dentária Orallagos
Email:orallagos@orallagos.pt
Security and transparency principles that we respect in order to safeguard your privacy:
- Lawfulness, loyalty and transparency: personal consent is mandatory for the processing of your data according to the need for general or specific purposes, always guaranteeing prior information;
- Data minimisation: the personal information requested is strictly necessary for the provision of our products and services;
- Limitation of the storage period: the data is stored in our system only for the period necessary for processing purposes;
- Integrity and confidentiality: your data will be kept secure and confidential. Clinica Médica Dentária Orallagos will take the necessary precautions to prevent unauthorised access to your data and misuse by third parties;
- Your data will not be shared with third parties, except in compliance with current legislation, in the performance of services provided by our partners or in cases where there is express authorisation from the user;
- The personal data provided will never be used for purposes other than those expressed in this Privacy Policy. We remind you that changes and revisions can/should be made prior to registration or purchase actions.
How do we obtain your data?
The data we process is provided by our customers to our website or from promotions linked to our service, namely through the contact form / appointment booking.
What are your rights when providing us with your data?
The following rights are guaranteed to those who provide us with their data:
- Access to personal data collected;
- Rectification or deletion of your data;
- Request cancellation;
- Request the restriction of and opposition to your treatment;
- Request data portability.
Users have the right to obtain access to their personal data, rectify it or delete it when they deem it necessary.
In the event of a request to limit or delete data, please be advised that it will only be kept for the exercise or defence of claims/compensation;
In cases of opposition to the processing of data by the user, Clinica Médica Dentária Orallagos will stop processing the data, except for legitimate reasons or for the exercise/defence of any claims.
By exercising their right to data portability, where technically possible, the user allows their data to be transmitted between responsible parties directly.
As a data subject, you have the right to receive the personal data you provide on our website in a structured, commonly used and machine-readable format and to transmit it to other data controllers if the following requirements are met: the processing is based on consent; the data is personal to the data subject; and the processing is carried out by automated means.
Furthermore, anyone has the right to obtain confirmation as to whether Clinica Médica Dentária Orallagos is processing their personal data.
Category of data we process
We process data relating to identification and transactions carried out on our platform at www.orallagos.pt. Under no circumstances do we process special category data, as per Article 9 of the GDPR.
The information processed is basically
- Full name, address, email address and telephone contact details;
- Transactional data relating to the products and services contracted, financial data and payment methods;
- Unique identifiers, namely those relating to the mobile device or the browsing cookie;
- Endereço IP e suas informações derivadas;
- Information about the device used – browser, type of device, operating system, applications, screen resolution and language;
For what purposes do we process your personal data?
All personal data requested and managed by www.orallagos.pt is intended to make possible, facilitate and fulfil the commitments established between this website and the users of its online shop, or to maintain the relationship established through the forms filled in or for the purpose of answering an enquiry.
The personal data provided by customers may be used as a tool to improve our commercial and promotional initiatives, and the pages visited by customer searches are also processed in order to improve our services with a view to personalising offers. In this regard, we hereby inform you that this information may be processed for commercial, personalisation, operational and statistical purposes, and activities within the scope of the corporate purpose of Clinica Médica Dentária Orallagos. This also includes the extraction and storage of data for marketing campaigns, with the aim of increasingly providing content that is particularly suited to the user within the framework of an online shop of the highest quality in terms of navigation and operation.
When personal data is provided on the various forms in our online shop, the user is informed of the various processing purposes for which this data is used. To summarise:When personal data is provided on the various forms in our online shop, the user is informed of the various processing purposes for which this data is used. To summarise:
- Contact form: to respond to user queries, complaints and comments about the services provided or other plausible situations
- Subscription form: sending an information newsletter with the launch of collections and product offers;
- Registration form: creation of an online account and access to shopper functions. By registering via their personal account on a social network or independently on the site www.orallagos.pt, the user expressly consents to access, at any time, to all the information contained in their personal account, namely personal content, interests, shares, likes, contacts and all other information hosted in their account.
- Sales form: we process the data needed to manage the purchase, including processing orders, payments and other operations related to contracting the service/product. This also includes sending emails, communications, forms, invoices and receipts, among others;
Please note that your personal data is also processed for other purposes:
- Compliance with legal obligations: in fulfilment of legal obligations, such as within the framework of legal proceedings or at the request of the competent supervisory authority;
- Protecting the rights and safety of our customers, third parties and our own;
- Compliance with court orders, requests and other applicable legal measures;
- Sharing with representatives and consultants, including legal and tax representatives, in order to fulfil legal, tax and security requirements;
- Improving and enhancing the services provided by the website www.orallagos.pt;
- Management of social networks related to the domain www.orallagos.pt. The processing of the data of the followers of our official pages is governed by this section, as well as by the privacy policy and specific regulations of each social network in question that have been previously accepted by their users. However, it should be noted that the sending of individual advertising to followers of social networks will not be used. As permitted by the regulations of the social networks, www.orallagos.pt you will register your presence on such platforms in order to report activities, products, services and other legally authorised purposes.
Clinica Médica Dentária Orallagos declares that it does not sell, rent or transfer information and personal data identifying its users to third parties, nor will it do so in the future without prior consent. Occasionally, this data may be shared with partner companies that sell their products in our online shop, but please note that in these cases Please note that other non-identifying data from some cookies downloaded to the user’s computer may also be collected, as indicated in our cookie policy.we will request prior authorisation from the customer in order to inform them of the business data, the identity of the person responsible and the purpose of the use of their private information. Security standards will always be respected.
Which recipients receive your data?
Your personal information may be shared with recipients who participate in our sales process, helping or promoting the services provided on our platform.
Please be advised that all the service providers who collaborate with Clinica Médica Dentária Orallagos enter into a contract with the latter in order to protect and restrict the use of the personal information provided by our users in accordance with our privacy policy.
In order to adequately provide the services it proposes and to promote the correct development of its commercial activity, Clinica Médica Dentária Orallagos shares data, respecting the privacy conditions, with the following suppliers by way of example:
- Third-party service providers carrying out commercial functions on behalf of Clinica Médica Dentária Orallagos (e.g. credit card payment processing; marketing campaign management; website management)
- Transport companies for shipping orders;
Legitimisation for the processing of your data
In accordance with Article 6.1 of the GDPR, Clinica Médica Dentária Orallagos is entitled to process the personal data of its users on the basis of the consent of the person concerned. Personal information processed for sales and/or marketing purposes is always based on the user’s consent.
The legal basis for processing the aforementioned data of users who purchase products or services on the www.orallagos.pt website is the conclusion of the online sales contract.
Clinica Médica Dentária Orallagos undertakes to always request the express and verifiable consent of its users so that it can only process their data for the most varied purposes. The right to withdraw consent can be exercised at any time by the user and is not necessarily conditional on using the online shop.
Terms of retention of your data
All personal data provided by our clients is kept for the duration of the business relationship established between the parties and, if necessary, for the period required to fulfil legal obligations or until the user claims that their information has been deleted.
Safety measures
Clinica Médica Dentária Orallagos, in accordance with current legislation on data protection, undertakes to respect the confidentiality of its users’ personal data, processing it in accordance with its purpose and complying with all the necessary formalities to keep it safe in order to prevent its alteration, loss, processing or unauthorised access.
In the event of a security incident, the user will be notified as soon as possible and, if there is information about the incident, all known details will be shared by our company.
Remarketing actions
Through remarketing actions, people who have already visited www.orallagos.pt are reached with specific messages. It’s a way of bringing back to our platform those interested parties who have visited us before.
In this sense, www.orallagos.pt collects information in order to fulfil this function. This data is collected through cookies from Google, Facebook, Instagram, Linkin and Pinterest, and you can find out what data is collected through the privacy policy of each of these platforms.
Navigation
Non-identifiable data may be collected when browsing www.orallagos.pt. Other data that cannot be used to identify the user may include: IP addresses, approximate geographical location, record of how services and sites are used. This category also includes non-identifiable data related to browsing habits on third-party services. Our website uses the following third-party analysis service: Analytics.
This information is generally used for market research, trend analysis, site administration and demographic tracking of our user base.
Data accuracy
The user is responsible for the validity, authenticity and accuracy of the personal data provided for registration on our website www.orallagos.pt and undertakes to update it should the need arise. By filling in their form or subscription details, the user guarantees that they are providing complete and correct information. Clinica Médica Dentária Orallagos is not responsible for the veracity of the data sent by the user to our website, and the user alone is responsible for the veracity of the information.
Acceptance and consent
The user declares that he/she has received all the information and conditions regarding the protection of personal data on the www.orallagos.pt platform, accepting and consenting to its due processing for the purposes expressed in this privacy policy of the company Clinica Médica Dentária Orallagos.
Revocability
Users may revoke their consent to the use of their personal data at any time. To exercise this right, it is sufficient to notify Clinica Médica Dentária Orallagos of this decision in accordance with the terms set out in our privacy policy.
Changes to the privacy policy
Clinica Médica Dentária Orallagos reserves the right to modify this privacy policy at any time, either to adapt it to new legal measures or to certain industry practices. In such cases, users will be informed in advance via our website www.orallagos.pt.
Contacto
We would like to inform our users that if they have any questions about this privacy policy or if they wish to exercise any of the aforementioned rights, please contact us through our channels:
- Telephone: (+351) 282 782 256
- Email: orallagos@orallagos.pt