Under the terms of Law No. 144/2015, of 8 September, it is hereby informed that, in the event of a dispute regarding the supply of goods, the consumer (a natural person when acting for purposes that are not included in the scope of his commercial, industrial, craft or professional activity) may resort to an Alternative Dispute Resolution Entity.

The competent authority for this purpose is the following:

More information on the Consumer Portal
www.consumidor.pt